Give your customers advice on topics related to your product or service. You can consult via e-mail, message board or chat room.
Compile related product information or instructions into an ebook. You could publish it in text, pdf, html or exe format.
3. Customer’s Only Discussion Board-
Make a place online for your customers to communicate about your business or similar information.
4. E-mail Newsletter-
Publish an informative e-zine that keeps your customers informed of important or helpful information related to their purchase.
5. Private Web Site-
Give access to a private part of your web site were customers can find helpful information non customers can’t access.
6. Download Software-
Allow your customers to download software that’s similar to or compliments their main purchase.
7. Online Utility-
Give customers a web utility that will make their life easier. It can be a calculator, graphic creator, web site submitter, etc.
8. Chat Room Class-
Teach your customers how to better use your product or about a subject that relates to their purchase.
9. Online Video-
Allow customers to download or view a related how-to video or informative seminar right over the internet.
10. Online Audio-
Allow customers to download and listen to a recording of an expert that is being interviewed right over the internet.